Facilities
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Auditorium
Auditorium stalls at O2 Academy Liverpool can be accessed by our lift, up one floor; or there are two sets of steep stairs to the auditorium from the foyer.
The area can accommodate up to four wheelchairs and personal assistants.
O2 Academy2 Liverpool venue is a smaller room and has lift access and space for two wheelchairs and personal assistants.
If you don’t need to use the lift, please be aware that there are a number of steep steps with turns to get there, so please let us know in advance if you need any support from our staff.
Just so you know, e-cigarettes and vapes are not permitted, please see our FAQs for details.
Bars
There are two bars to the rear of the main auditorium at O2 Academy Liverpool, but unfortunately, do not have lowered areas, our staff will be happy to assist you.
O2 Academy2 Liverpool has an accessible bar on the floor level at the rear of the room.
Box Office
Our box office is on Hotham Street at the front of the venue and at street level street level. We have a counter of accessible height, a microphone and an induction loop.
Please bring your booking confirmation and tickets with you.
Cloakrooms
Please let any staff members know if you need assistance for our cloakroom when you arrive and they will be happy to help you, our cloakroom facilities are in the foyer on ground level at accessible height.
Toilets
There’s an accessible toilet on the first floor controlled by a RADAR key and which staff will provide access to if needed. Other toilets are available throughout the building, just ask our staff to show you the way if you’re visiting us for the first time.
Medical room and emergencies
We have a medics room in the venue upon request, so if you require any assistance or a private area at any point, please just speak to a member of our staff. Any particular requirements can of course be asked in confidence, in advance. Just get in touch.
Merchandise
If there is merchandise for sale, you’ll find it inside the foyer at the entrance for all O2 Academy Liverpool shows.
For any O2 Academy2 shows, if available for sale, please just ask a staff member, who will be pleased to help.